CloudSigma would like to inform you that we performed a scheduled software upgrade of our API server in the San Jose cloud location. During the maintenance, we patched a recently discovered vulnerability of the load balancer we use.
All support activities were being conducted under the direct supervision of CloudSigma’s DevOps staff.
There was no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers were not able to perform any calls to the API, directly or through the web interface (panel) for about 15 minutes. Also, our web interface was not reachable during the maintenance works.
Dec 1, 10:36 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 1, 10:00 UTC
CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our API server in the SJC cloud location. The maintenance aims to patch a recently discovered vulnerability of our load balancer. The actual works are planned to take no longer than 1 hour in total.
All support activities will be conducted under direct supervision by CloudSigma’s DevOps staff.
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility or any other running services. During the maintenance, our WebApp will not be accessible for up to 30 minutes.
While it is important for CloudSigma to perform maintenances such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.
Subscribe for free email or SMS alerts of outages & maintenances at https://sjc.status.cloudsigma.com/
Dec 1, 10:00 UTC