Completed -
CloudSigma would like to inform you that we performed a scheduled software upgrade of our API server in the San Jose cloud location. The work specifics required a restart of the API server, which caused a downtime of our API. The actual work took 15 minutes in total.
All support activities were being conducted under the direct supervision of CloudSigma’s DevOps staff.
IMPACT:
There was no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers were not able to perform any calls to the API, directly or through the web interface (panel) for about 30 minutes. Also, a brief interruption on the web interface was observed.
Apr 12, 09:20 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 12, 09:00 UTC
Scheduled -
CloudSigma would like to inform you that we are planning to perform a scheduled software upgrade of our API server in the San Jose cloud location. The work specifics will require a restart of the API server, which will cause downtime of our API. The actual works are planned to take no longer than 1 hour in total.
All support activities will be conducted under the direct supervision of CloudSigma’s DevOps staff.
IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface (panel) for about 30 minutes. Also, a brief interruption on the web interface may occur.
While it is important for CloudSigma to perform maintenances such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.
Subscribe for free email or SMS alerts of outages & maintenances at
https://sjc.status.cloudsigma.com/.
Contacts:
If you have any questions in regards to this email, please contact our support department via our live chat at
https://sjc.cloudsigma.com/ui/#/ and/or email
support@cloudsigma.com
Apr 5, 13:19 UTC