CloudSigma would like to inform you that one of our internet service providers, for the San Jose cloud location, is planning on performing scheduled maintenance of their network. The actual works are scheduled to take 6 hours in total. During the maintenance, our provider will be performing a device software upgrade.
All support activities will be conducted under the direct supervision of CloudSigma’s Support and Operations staff.
During this time frame, the traffic will be rerouted through one of our other lines. No impact is expected on running virtual machines, hosts, private network accessibility and/or any other running services.
While it is important such maintenance to be performed, as this to ensure the quality of our services, we try to do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.
If you have any questions in regards to this email, please contact our support department via our live chat https://sjc.cloudsigma.com/ui/
and/or email email@example.com